Problem:
My keypad says I need a key when trying to perform a management operation (78* set time, 73* set date, etc).

Cause:
You have programmed the lock using a green or red key from your system software. When you programmed the lock you selected the option to “require key” under the users tab.

Solution:
Uncheck the require a key option under the user tab. Reprogram the key and upload the data to the lock. This will will then allow you to program without a key.

Applicable to:
6300

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