Problem:
The led light on my keypad stays on constantly.

Cause:
This could be an indication that the lock’s ribbon cable is plugged into the keypad backwards. There could be damage to the lock’s ribbon cable. There could be a problem with the keypad.

Solution:
Unplug ribbon cable and plug it back in. The ribbon cable connection is keyed. Please ensure it goes into the connector the proper way.

Inspect the ribbon cable. If there are any hard bends or crimping, please straighten them out. Please contact you safe company/lock smith/distributor for warranty. NOTE: If the ribbon cable has been damaged beyond repair, the lock will have to be replaced.

Applicable to:
6120, 6123, Z02 Locks