You have programmed the lock using a green or red key from your system software.
The blue dot reader is not plugged into the correct com port on the back of your PC. Please verify this connection is correct.
The clock chip is pre-programmed from the factory for a period of 10 years before a replacement will be needed.
Cause: A local power outage.
The lock power cable is damaged. This could be an indication that the lock has an electronic short or circuit board problem.
Problem: The LCD display reads “Lock Open” but the lock does not open. Cause: The lock itself may have a mechanical problem preventing it from opening. There is excessive bolt pressure against the locking bolt inside the safe door preventing it from retracting. The lock cable that runs from the lock body to the ECU […]
The AC plug-in cord is damaged. The AC plug-in cord is disconnected. The AC plug-in cord is defective.
My touch key reader (for the audit trail feature) will not connect to my PC because there is no serial port.
Current model computer do not come configured with a serial port.
An attempt is made to remove the housing from the input panel, a tamper-detect switch disables the lock.